Frequently Asked Questions (FAQs)
​What services do you offer?
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We offer a wide range of graphic design services, including logo design, branding, social media graphics, print materials (flyers, brochures, business cards), web graphics, and more. If you have a custom project in mind, feel free to reach out!
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What is your design process like?
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Our design process typically includes:
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Design Brief- Outline your goals and expectations
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Discovery – We discuss your goals, target audience, and vision.
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Concept Development – We create initial design concepts for your feedback.
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Revisions – We refine the selected concept based on your input.
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Final Delivery – We deliver the final files in the formats you need.
How long does a project take?
Project timelines vary depending on the scope and complexity. For example, logo designs usually take 1–2 weeks, while full branding packages may take 8 weeks. We’ll provide a timeline estimate before we begin.
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What are your rates?
Pricing depends on the type and scope of the project. We offer both package rates and custom quotes. Contact us for a free consultation or quote.
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How many revisions do you offer?
Most projects include 2–3 rounds of revisions. Additional revisions can be requested at an hourly rate or a set fee, depending on the project agreement.
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What file formats will I receive?
You’ll receive high-resolution files suitable for both print and digital use, typically in formats like JPG, PNG, PDF, AI, or SVG. Let us know if you need specific file types.​
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Do you offer rush services?
Yes, rush services are available for an additional fee. Availability depends on our current workload, so please contact us as soon as possible if you’re on a tight deadline.
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Do you require a deposit?
Yes, a deposit (usually 50%) is required to secure your project on our calendar. Remaining payments are due are due on the dates outlined in the signed proposal.
Can you work with my existing brand/logo?
Absolutely! We can update, refine, or expand upon your existing brand elements to keep everything consistent and professional.
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What if I’m not satisfied with the design?
Client satisfaction is a top priority. We work closely with you throughout the process to ensure you’re happy with the result. If you’re not satisfied, we’ll work with you to find a solution.
