Frequently Asked Questions (FAQs)
What services do you offer?
We offer a wide range of graphic design services, including logo design, branding, social media graphics, print materials (flyers, brochures, business cards), web graphics, and more. If you have a custom project in mind, feel free to reach out!
What is your design process like?
Our design process typically includes:
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Design Brief- Outline your goals and expectations
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Discovery – We discuss your goals, target audience, and vision.
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Concept Development – We create initial design concepts for your feedback.
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Revisions – We refine the selected concept based on your input.
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Final Delivery – We deliver the final files in the formats you need.
How long does a project take?
Project timelines vary depending on the scope and complexity. For example, logo designs usually take 1–2 weeks, while full branding packages may take 8 weeks. We’ll provide a timeline estimate before we begin.
What are your rates?
Pricing depends on the type and scope of the project. We offer both package rates and custom quotes. Contact us for a free consultation or quote.
How many revisions do you offer?
Most projects include 2–3 rounds of revisions. Additional revisions can be requested at an hourly rate or a set fee, depending on the project agreement.
What file formats will I receive?
You’ll receive high-resolution files suitable for both print and digital use, typically in formats like JPG, PNG, PDF, AI, or SVG. Let us know if you need specific file types.
Do you offer rush services?
Yes, rush services are available for an additional fee. Availability depends on our current workload, so please contact us as soon as possible if you’re on a tight deadline.
Do you require a deposit?
Yes, a deposit (usually 50%) is required to secure your project on our calendar. Remaining payments are due are due on the dates outlined in the signed proposal.
Can you work with my existing brand/logo?
Absolutely! We can update, refine, or expand upon your existing brand elements to keep everything consistent and professional.
What if I’m not satisfied with the design?
Client satisfaction is a top priority. We work closely with you throughout the process to ensure you’re happy with the result. If you’re not satisfied, we’ll work with you to find a solution.