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Frequently Asked Questions (FAQs)

​What services do you offer?

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We offer a wide range of graphic design services, including logo design, branding, social media graphics, print materials (flyers, brochures, business cards), web graphics, and more. If you have a custom project in mind, feel free to reach out!

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What is your design process like?

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Our design process typically includes:

  1. Design Brief- Outline your goals and expectations

  2. Discovery – We discuss your goals, target audience, and vision.

  3. Concept Development – We create initial design concepts for your feedback.

  4. Revisions – We refine the selected concept based on your input.

  5. Final Delivery – We deliver the final files in the formats you need.

 

How long does a project take?

Project timelines vary depending on the scope and complexity. For example, logo designs usually take 1–2 weeks, while full branding packages may take 8 weeks. We’ll provide a timeline estimate before we begin.

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 What are your rates?

Pricing depends on the type and scope of the project. We offer both package rates and custom quotes. Contact us for a free consultation or quote.

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How many revisions do you offer?

Most projects include 2–3 rounds of revisions. Additional revisions can be requested at an hourly rate or a set fee, depending on the project agreement.

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What file formats will I receive?

You’ll receive high-resolution files suitable for both print and digital use, typically in formats like JPG, PNG, PDF, AI, or SVG. Let us know if you need specific file types.​

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Do you offer rush services?

Yes, rush services are available for an additional fee. Availability depends on our current workload, so please contact us as soon as possible if you’re on a tight deadline.

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Do you require a deposit?

Yes, a deposit (usually 50%) is required to secure your project on our calendar. Remaining payments are due are due on the dates outlined in the signed proposal. 

 

Can you work with my existing brand/logo?

Absolutely! We can update, refine, or expand upon your existing brand elements to keep everything consistent and professional.

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What if I’m not satisfied with the design?

Client satisfaction is a top priority. We work closely with you throughout the process to ensure you’re happy with the result. If you’re not satisfied, we’ll work with you to find a solution.

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